Learning
Frequently Asked Questions
What is forex trading?
Forex trading is the process of buying and selling different currencies in order to make a profit from changes in exchange rates.
What is a forex broker?
A forex broker is a financial services company that provides access to the forex market, allowing traders to buy and sell currencies through their platform.
How do I open a trading account with your forex broker?
To open a trading account with our forex broker, simply visit our website and follow the account opening process, which typically involves providing personal and financial information.
What types of accounts do you offer?
We offer a range of trading accounts, including standard accounts, micro accounts and ECN raw account, each with different features and benefits.
What are the trading fees and commissions?
Our trading fees and commissions vary depending on the type of account and the trading instrument being traded. We provide full transparency on our fees and commissions on our website.
What is the minimum deposit required to open an account?
The minimum deposit required to open an account with our forex broker varies depending on the account type. Please visit our Funding page for more information.
What currencies can I trade with your forex broker?
We offer access to a wide range of currency pairs, including major, minor, and exotic pairs.
What is leverage and how does it work?
Leverage is the use of borrowed funds to increase trading position. It works by allowing traders to control larger positions than they would be able to with their own capital. However, it also increases the risk of losses.
How can I deposit funds into my trading account?
We offer a range of deposit options, including bank transfer, credit/debit card, and e-wallets such as Skrill and Neteller.
What is the process for withdrawing funds from my trading account?
To withdraw funds from your trading account, simply log in to your account and follow the withdrawal process. We typically process withdrawals within 1-2 business days.
How can I contact customer support if I have questions or issues?
We offer customer support via phone, email, and live chat. Our support team is available 24/5 to assist with any questions or issues.
What trading platforms do you offer?
We offer a range of trading platforms, including MetaTrader 5, as well as our own proprietary platform.
Do you offer demo accounts?
Yes, we offer demo accounts for traders who want to practice their trading strategies and get familiar with our trading platforms.
What educational resources do you offer for forex traders?
We offer a range of educational resources, including webinars, video tutorials, trading guides, and market analysis.
Is forex trading risky?
Forex trading can be risky, as it involves speculating on the movement of currency prices. However, with proper risk management strategies in place, traders can minimize their risk and maximize their potential profits.
